Case study 02 · The Operations Blueprint Creative services · 90 days · 12 sessions
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From improvising to operational

We built 9 of 9 core systems in 90 days.

A creative-services founder had great work and no backend. Twelve weekly sessions later, the business runs on something other than her memory.

Industry
Creative services
Arrangement
Blueprint · 12 weekly sessions
Duration
90 days

"It's completely different from your pre-process of working with me. There was no process."

The founder · before
0190 days · 12 weekly sessions

How it got built.

Not recommended in a deck. Not outlined in a PDF. Built, tested, and installed week by week, together, until each system was running without the founder initiating it.

Cadence
One session a week. Every Wednesday. For 12 weeks.
Weeks 1 – 2

Mapping the duct tape

Audit the existing backend. Surface every process held together by memory. Pick the first system to install.

Weeks 3 – 5

Rough / Fine / Final installed

A three-stage delivery framework built into how every project moves from inquiry to invoice. The founder's favorite, by her own words.

Weeks 6 – 8

AI wired into the morning

Cross-portal cross-referencing. The project plan auto-updates. Weekly client emails drafted from live data. Connected, not casual.

Weeks 9 – 10

Offboarding + comms automated

A four-email offboarding sequence deployed. A weekly client status cadence running off the AI workflow.

Weeks 11 – 12

Niche locked, backend closed out

Healthcare vertical tested and committed. CRM, pipeline, invoicing, and content workflow finalized. Hand-over complete.

02The 9 systems

Everything that's running.

02Daily ops

AI integration

Cross-portal AI, drafts client updates from live data.

03Automated

Client offboarding

Four-email sequence at engagement close.

04Positioning

Niche, locked

One vertical in healthcare. One buyer.

05Cadence

Weekly comms

Status emails on a schedule, generated from project data.

06Backend

CRM + stages

Real pipeline stages, not a mental list.

07Backend

Pipeline visibility

Lead tracking out of the founder's head.

08Backend

Invoicing

Standardized across every project.

09Channel

Content workflow

Tied to the niche, posted on cadence.

"Even inside my projects now, everything is repeatable. It just made everything so much easier."

03The receipts

A different business, in 90 days.

For a solo founder, five hours a week is not a margin improvement. That's a different business.

9/9
Systems installed and operational
5+
Admin hours recovered every week
4
Email offboarding sequence, automated
Highest
Adoption rate of any Blueprint engagement
Your turn

Find out which of your systems are duct tape.

Grab 60 minutes and I'll map your backend against the same systems built in this engagement. Honest answers, real picture, the one fix that buys back the most time and money.

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60 minutes · you leave with a plan either way